Democratic Governance

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Ombudsman Institutions in Southeast Europe: EU Accession and the Universal Periodic Review

The 'Ombudsman Institutions in Southeast Europe: EU Accession and the Universal Periodic Review' workshop was held on 7-8 November, 2013 in Zagreb, Croatia. The workshop discussed regional experiences and lessons learned in strengthening Ombudsman and other National Human Rights Institutionsmore

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Strengthening rule of law and access to justice for the disadvantaged groups and marginalized communities

The annual rule of law and access to justice regional community of practice forum,  took place in Izmir, Turkey, on 21-22 September 2011. The forum promoted policy and programming discussion about challenges faced by disadvantaged groups and marginalised communities, presented lessons learnedmore

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Promoting the rights of persons with disabilities in Central Asia

With the entry into force of the UN Convention on the Rights of Persons with Disabilities in 2008, protecting and promoting human rights of people with disabilities has emerged as a priority theme for National Human Rights Institutions (NHRIs) across the region. This guidance note is the result ofmore

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Innovating for Rule of Law, Justice and Human Rights - Annual Report 2013

The 2013 annual report of the regional project "Promoting Human Rights and Access to Justice for Social Inclusion and Legal Empowerment" (PHASE) being implemented by the UNDP Regional Centre for Europe and Central Asia since 2011. more

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Accessing Justice: Legal Aid in Central Asia and the South Caucasus

This comparative report outlines the status of access to justice in six countries – Armenia, Georgia, Kazakhstan, Kyrgyzstan, Tajikistan and Uzbekistan. Using data from 2011 national reports it describes the status quo, successes, and challenges for access to justice in regard to the internationalmore

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Guide for Ombudsman Institutions: How to Conduct Investigations

This guide is to share knowledge about best practices developed by Ombudsman institutions around the world. It aims to provide personnel of Ombudsman institutions with accessible guidelines on the rules and approaches for examining complaints and most importantly, for conducting investigations.more

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Guide for Ombudsman Institutions: How to handle complaints

This guide aims to share knowledge about best practices developed by Ombudsman institutions around the world for receiving complaints. The guide provides personnel of Ombudsman institutions with accessible guidelines on how to communicate and interact with individuals and groups that contact themore

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Q&A: Basic Ratification Guidelines for the Convention on the Rights of Persons with Disabilities

Persons with disabilities are among the most invisible people in societies. Their exclusion has also been perpetuated because none of the anti-discrimination provisions in UN core human rights treaties acknowledge disability and impairment respectively as a ground of discrimination. What is more,more

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Widening Access to Justice and Legal Aid International Workshop report

This report contains findings and recommendations from the International Conference held in April 2013 in Moldova on UN Principles and Guidelines on Access to Legal Aid in Criminal Justice Systems, adopted in April 2012 as the first international instrument exclusively dedicated to legal aid. more

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Strengthening Judicial Integrity through Enhanced Access to Justice

Analysis of the national studies that were carried out in five selected countries/territories (Bosnia and Herzegovina, Kazakhstan, Kosovo*, Kyrgyzstan and Serbia) to assess the capacities of judicial institutions to address the needs of persons with disabilities, minorities and women. * Hereinaftermore

Our work on democratic governance

UNDP works with national partners to develop state and social structures that protect human rights, encourage healthy parliamentary and judicial oversight, reduce corruption, and empower local governments and civil society.

 

Countries in the region have made significant progress towards democratic governance. However, not all reforms are complete, and much remains to be done.

 

Governance challenges include transparent decision-making, and access to information and public institutions, especially for marginalized groups – challenges that deepened with the global financial crisis, which hit countries in Eastern Europe and Central Asia particularly hard.

 

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