E-governance and public administration reform

A key challenge for many countries in the region is establishing the machinery of government to function, and effectively implement laws and policies in less than optimal conditions. This means ensuring government services continue through transitions of government, disasters and economic downturns, and for institutions to remain progressive, client-focused and objective in the face of government pressure, conflict and extremism.

We aim not just to develop resiliency, but also improve government functions and foster innovation. New technologies provide an unparalleled opportunity for governments to become more transparent, efficient and accessible and to provide services in a manner that is beneficial for both citizens and civil servants.