• Towards a national agenda for human rights
    Sep 17, 2013

    This policy note is a follow up to the Universal Periodic Review (UPR), a mechanism of the United Nations (UN) and the Human Rights Council that periodically examines the human rights performance of all 193 UN Member States.

  • Promoting the Human Rights of Persons with Disabilities in Europe and Central Asia
    Dec 2, 2013

    This guide reflects the current research and international experiences in ratifying the United Nations Convention on the Rights of Persons with Disabilities (CRPD) and its implementation. The convention was adopted by the UN General Assembly on 13 December 2006. As one of international human rights laws, the convention pursues the goal of safeguarding the integrity and dignity of the persons with disabilities by establishing legal obligations on states to protect the rights of all persons with disabilities under their jurisdiction.

  • UPR: Challenges, Innovation and Leadership
    Sep 17, 2013

    This report contains findings and recommendations from the international conference held on November 2011 regarding the Universal Periodic Review (UPR). The UPR is a mechanism of the United Nations and the Human Rights Council that examines the human rights performance of all 193 UN Member States.

  • Strengthening Judicial Integrity through Enhanced Access to Justice
    Dec 2, 2013

    Analysis of the national studies that were carried out in five selected countries/territories (Bosnia and Herzegovina, Kazakhstan, Kosovo*, Kyrgyzstan and Serbia) to assess the capacities of judicial institutions to address the needs of persons with disabilities, minorities and women.

  • Widening Access to Justice and Legal Aid International Workshop report
    Dec 10, 2013

    This report contains findings and recommendations from the International Conference held in April 2013 in Moldova on UN Principles and Guidelines on Access to Legal Aid in Criminal Justice Systems, adopted in April 2012 as the first international instrument exclusively dedicated to legal aid.

  • Innovating for Rule of Law, Justice and Human Rights - Annual Report 2013
    Dec 10, 2013

    The 2013 annual report of the regional project "Promoting Human Rights and Access to Justice for Social Inclusion and Legal Empowerment" (PHASE) being implemented by the UNDP Regional Centre for Europe and Central Asia since 2011.

  • Q&A: Basic Ratification Guidelines for the Convention on the Rights of Persons with Disabilities
    Feb 5, 2014

    Persons with disabilities are among the most invisible people in societies. Their exclusion has also been perpetuated because none of the anti-discrimination provisions in UN core human rights treaties acknowledge disability and impairment respectively as a ground of discrimination.

  • Guide for Ombudsman Institutions: How to handle complaints
    Feb 5, 2014

    This guide aims to share knowledge about best practices developed by Ombudsman institutions around the world for receiving complaints. The guide provides personnel of Ombudsman institutions with accessible guidelines on how to communicate and interact with individuals and groups that contact the Ombudsman institution to make complaints or seek information, and generally on how to handle complaints. It does not suggest the type of advice that should be given, as this will vary according to national legislation and the mandate of the Ombudsman institution, but contains best practices on policies regarding receipt of complaints, procedures to be followed when receiving complaints, personnel policies, confidentiality, bias, service equity, physical access to an office, and protection of complainants and witnesses against retribution.

  • Feb 12, 2014

    This comparative report outlines the status of access to justice in six countries – Armenia, Georgia, Kazakhstan, Kyrgyzstan, Tajikistan and Uzbekistan. Using data from 2011 national reports it describes the status quo, successes, and challenges for access to justice in regard to the international and national regulation, demographic and geographical barriers, supply of legal services, structure of legal and court fees, alternative means of delivery of legal services, and funding and quality of access to justice mechanisms.

  • Promoting the rights of persons with disabilities in Central Asia
    Mar 7, 2014

    With the entry into force of the UN Convention on the Rights of Persons with Disabilities in 2008, protecting and promoting human rights of people with disabilities has emerged as a priority theme for National Human Rights Institutions (NHRIs) across the region. This guidance note is the result of a long-term consultative process with NHRIs and other national partners. The guidance note brings together a number of initiatives that increase the visibility of people with disabilities and their inclusion in the society while reflecting some of the key challenges that policy changes may face in Central Asia. It also highlights and captures the important contribution that National Human Rights Institutions can make under the ten strategic areas, from non-discrimination to access to education and employment. Drawing on examples in social policy, health, education and employment, the document underlines the importance of mainstreaming initiatives related to inclusion and accessibility and stresses the potential such policies hold for societies at large.

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